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Customer Success Office Hours
Welcome to Hostfully’s Customer Success Office Hours! Our dedicated Customer Success Managers (CSMs) will be live and available to provide personalized assistance and guidance to our valued customers.
During these interactive sessions, you’ll have the opportunity to discuss any questions, concerns, or challenges you may be facing with our products. These calls are free, unlimited for our customers, and hosted live by our team members.
Here’s what to expect from our Customer Success Office Hours:
Property Management Platform Support
Customer Success Managers will lead 60 minute general support Q&A sessions for any topics related to our property management platform.
Property Management Platform Schedule:
- Monday at 6 p.m EST / 3 p.m. PST
- Tuesday at 9 a.m. EST / 6 a.m. PST
- Tuesday at 4 p.m. EST / 1 p.m. PST
- Wednesday at 8 a.m. EST / 5 a.m. PST / 2 p.m. CET*
- Wednesday at 7 p.m. EST / 5 p.m. PST
- Thursday at 10 a.m. EST / 7 a.m. PST
- Friday at 11 a.m. EST / 8 a.m. PST
* Recommended for international customers
Digital Guidebook Support
Customer Success Managers lead 60 minute Q&A sessions for any topics related to Hostfully’s Digital Guidebooks.
Digital Guidebook Schedule:
- Thursday at 2 p.m. EST / 11 a.m. PST
Hostfully Devices Support
Customer Success Managers lead 60 minute Q&A sessions for any topics related to Hostfully Devices.
Hostfully Devices Support Schedule:
- Wednesday at 2 p.m. EST / 11 a.m. PST
Please adjust accordingly for your local time zone.
We look forward to seeing you at our Customer Success Office Hours and helping you get the most out of Hostfully!
You will be directed to a group video meeting. If there is no meeting currently in session, please return during a regularly scheduled session or reserve a spot in advance.
Are you a new customer with questions about setting up your Hostfully account?
